Android phones vary a little by brand, but the idea is the same everywhere: full power off, brief wait, power back on.

Standard restart

  1. Press and hold the power button for a few seconds.
    • On many Samsung and Pixel phones, hold power + volume down instead if a voice assistant pops up.
  2. Tap Restart on the menu that appears. If there’s no Restart option, tap Power off, wait 30 seconds, then hold the power button to turn it back on.
  3. Once it boots, try the app or site again.

Tip: On newer Samsung phones you can also swipe down from the top, and tap the power icon in the quick settings panel.

If the phone is frozen

  1. Press and hold the power button (or power + volume down) for 20–30 seconds.
  2. The screen goes black and the phone reboots itself. Nothing is erased.

After the restart

Open the app that was misbehaving. If it’s still acting up, try force-closing the app or clearing the app’s cache.